This Privacy Policy explains how Averhealth collects, uses and discloses personal information of its customers, prospective customers, and visitors through our interaction with you in relation to our products and services, when you visit our websites, and associated sub-domains (“Website“), when you use our mobile applications and our integrated business applications
WHAT PERSONAL INFORMATION WE COLLECT
Personal Information you actively provide to us, or we collect from third parties, business partners, other users, and service providers, or which is publicly available.
Your contact information: Name, username, email address, phone number, identity documents, IP address, and any other identifiers a user provides when accessing or using the Apps or Services.
Other information: Social media profiles, LinkedIn URLs, custom profiles and any other information about you that you may voluntarily provide or any information about you that may be publicly available.
Personal information we collect through your interactions with: Averhealth applications, website & communication with employees
Account information: Usernames, title, department, phone number
User content: Files, any content of communication in any format (including but not limited to documents, SMS, pictures, transcripts, notes, recordings, voicemails, etc.) or other information you upload, provide or grant access to. *Note that users and participants control the content that they provide, and it may include any category of personal information.
Your communications with us: Voice and video calls and related recordings and transcripts, emails and messages, interactions with chatbots available as part of our Services or Websites, etc.
Other information: Any personal information that a user or guest voluntarily provides through their use of our products and services
HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information for the following purposes, to: Communicate with you;
Verify your identity to prevent fraud in compliance with applicable law; provide and manage your account, personalize your experience, send you relevant marketing communications, analyze usage patterns to improve our services, and comply with legal obligations
SMS and Phone Number Privacy
Collection and Use of Phone Numbers
We may collect phone numbers from our users for specific purposes related to our services. However, we want to assure you that we take your privacy seriously, especially regarding your contact information.
SMS Consent and Usage
When you provide your phone number to us, you may be asked to give consent for SMS communications. It’s important to note that:
- Your consent is entirely voluntary.
- You can withdraw your consent at any time by contacting us or using the opt-out method provided in our SMS messages.
- We will only use your phone number for the specific purposes you’ve consented to, such as account verification, security alerts, or service updates.
Third-Party and Affiliate Sharing Policy
We are committed to protecting your privacy and maintaining your trust. Therefore:
- We do not share your phone number with third parties or affiliates for the purpose of SMS communications.
- Your phone number will not be sold, rented, or otherwise transferred to any external entity for SMS marketing or promotional purposes. Data Security We implement robust security measures to protect your phone number and other personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice. By using our website and providing your phone number, you acknowledge that you have read and understood this privacy policy regarding SMS consent and phone number sharing.
