averhealth complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. averhealth does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

averhealth:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language assistance services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Civil Rights Coordinator.

If you believe that averhealth has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Civil Rights Coordinator at:

Address:

averhealth c/o Lighthouse
1710 Walton Road, Suite 204
Blue Bell, PA 19422

Telephone: 1-844-510-0044

Email: reports@lighthouse-services.com (Subject Line: averhealth Civil Rights Coordinator)

https://www.lighthouse-services.com/averhealth

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATENCION: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-510-0044

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-844-510-0044

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-844-510-0044

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-844-510-0044

برقم اتصل .بالمجان لك تتوافر اللغویة المساعدة خدمات فإن ،اللغة اذكر تتحدث كنت إذا :ملحوظة

1-844-510-0044

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-844-510-0044

􀀀􀀀􀀀􀀀􀀀: 􀀀􀀀􀀀􀀀􀀀􀀀 􀀀􀀀􀀀 􀀀􀀀􀀀􀀀 􀀀􀀀􀀀 􀀀􀀀􀀀􀀀􀀀 􀀀􀀀􀀀􀀀 􀀀􀀀􀀀􀀀􀀀􀀀 􀀀􀀀􀀀 􀀀􀀀􀀀􀀀􀀀􀀀 􀀀􀀀􀀀􀀀􀀀􀀀􀀀􀀀 􀀀􀀀

􀀀􀀀􀀀􀀀􀀀 􀀀􀀀􀀀 􀀀􀀀􀀀􀀀 1-844-510-0044

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le1-844-510-0044

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-844-510-0044

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-844-510-0044

Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-844-510-0044

MERK: Hvis du snakker norsk, er gratis spraÅãkassistansetjenester tilgjengelige for deg. Ring 1-844-510-0044

DİKKAT: Eğer Türkce konuşuyor iseniz, dil yardımı hizmetlerinden ücretsiz olarak yararlanabilirsiniz. 1-844-510-0044

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-844-510-0044

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-844-510-0044